Return your purchase within 60 days for a refund. Please note that, while we want you to be happy with your purchases, an excessive number of returns in a twelve-month period may cause us to reject future orders from you.
- You are responsible for all return fees. Return fees are non-refundable.
- Lost returned shipments are not the responsibility of Spruce Meadows.
- CLEARANCE ITEMS: Clearance items are non-refundable and non-exchangeable. All sales are final.
Refund Process and Timeframe:
- Refunds will be processed to the original method of payment within 10 business days upon
receipt of returned item to Spruce Meadows.
- Shipping fees are non-refundable.
- The warehouse will inspect merchandise sent back for a refund and reserves the right to
- Once the return has been processed, you will receive a return email confirmation.
- Depending on the credit card company, it may take an additional 2-10 business days after
the credit is applied for it to post.
18011 Spruce Meadows Way SW, R.R. 9
Calgary, Alberta, Canada
Attn: Online Store Returns