Privacy and Security

Spruce Meadows respects the protection of your privacy on the Internet. As part of our ongoing operations, we gather certain types of information about our contacts, customers and clients and we would like to explain the types of information we assemble, what we do with it and how to correct or change your information.

View our Privacy Policies here.

Security
This security statement will notify you of the kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control.

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and offline.

When you are asked to enter sensitive information (such as credit card number), that information is encrypted and is protected with Secure Sockets Layer (SSL) technology. While on a secure page, such as our order and registration forms, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just “surfing.”

A Bit about SSL:
Secure connections (often called SSL, or Secure Sockets Layer technology) are the industry standard in Web security. SSL is used primarily for transmitting sensitive information over the Internet. When you have a secure connection between your browser and a website, no one else can easily access the data that you send across the connection.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Our employees are regularly notified and reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.

Finally, the servers on which we store personally identifiable information are kept in a secure environment.

If you use a password to access this Site or any portion of it, then you are responsible for maintaining the confidentiality of the password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur on your account or with your password. In the event that the confidentiality of your account or password is compromised in any manner, you will notify Spruce Meadows immediately. Spruce Meadows reserves the right to take any and all action, as it deems necessary or reasonable, to ensure the security of the Site and your account, including without limitation, terminating your account, changing your password or requesting information to authorize transactions on your account. Notwithstanding the above, Spruce Meadows may rely on the authority of anyone accessing your account or using your password and in no event will Spruce Meadows be held liable to you for any liabilities or damages resulting from or arising out of (i) any action or inaction of Spruce Meadows under this provision, (ii) any compromise of the confidentiality of your account or password, and (iii) any unauthorized access to your account or use of your password.

If you have questions about the security at our website, please contact us.